Contact information:

Yellow Apple d.o.o.

Split, Obala hrvatskog preporoda 6

OIB: 09606571062

racunovodstvo@yellowapple.hr

+385 91 168 0 168

Payment methods

On our website, you can pay for tickets in the following ways:

- card payment online (Visa, Mastercard, Maestro)

- cash on delivery payment at the point of sale

Safety statement

HT PayWay applies the most modern standards in data protection - SSL certificate 256 bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection when entering and transferring data. to the network, which is protected from unauthorized access by a double layer "firewall".

3D Secure instructions

In order to further ensure the security of your card payment, we use 3D Secure technology. This technology protects your payment by using two-step authentication, which is required to verify your identification before the transaction is approved. After entering your card details, you will be redirected to your bank's page to enter an additional security code.

Billing

Payment is made in euros (Eur) and the price of tickets is expressed with VAT. The purchase of tickets is binding, and money cannot be refunded except in case of event cancellation.

Shipping and delivery conditions

After successful payment, the user will receive a confirmation of purchase by e-mail and a ticket will be delivered to his e-mail. The purchase confirmation, or ticket, serves as a ticket to the event and must be presented at the entrance.

Refund

Refunds are only possible in case of event cancellation.

Data change

The user can change their information (email address, shipping address) up to 24 hours before the event by e-mail or by phone.

Confidentiality Statement

Yellow Apple d.o.o. from Split, Obala hrvatskog preporoda 6, OIB: 09606571062 undertakes to provide protection to customers' personal data, in such a way that it collects only necessary, basic data about customers/users that are necessary to fulfill our obligations; informs customers about the way the collected data is used, regularly gives customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to perform their work. All employees of Yellow Apple d.o.o. and business partners are responsible for respecting the principles of privacy protection.